Privacy Policy
This policy explains how Michael Prest handles personal information in connection with Michael Prest Websites and management training, publications and related enquiries.
Last updated: 21 October 2026
Who is responsible for your information?
Michael Prest, a UK sole trader trading as Michael Prest Websites and also providing management-related products and information, is responsible for personal information collected for these activities. For privacy questions, requests or concerns, email michael@michaelprest.com.
Information we collect
Depending on how you contact or work with us, we may collect your name, business name, email address, telephone number, business address, website and domain details, services and coverage areas, and the contents of your enquiries. Website customers may provide logos, photographs, text, account-access details or other materials needed to provide an agreed service.
If you purchase a management product or service, we may receive order, transaction and support information from the relevant payment or delivery provider. We do not ask you to send payment-card details by email or questionnaire.
Why we use information
- To respond to enquiries and discuss whether our services are suitable.
- To assess website requirements and, where agreed, build, host, maintain and support a business website.
- To deliver purchased products or services, provide customer support and maintain necessary transaction records.
- To manage security, prevent misuse and meet legal, accounting and tax obligations.
- To send optional marketing communications only where permitted by law, with an appropriate way to opt out.
Our lawful bases
Under UK data protection law, we rely as appropriate on steps requested before entering a contract, performance of a contract, legitimate interests in responding to enquiries and running and securing the business, compliance with legal obligations, and consent where required (for example, for certain cookies or marketing). You can contact us if you would like further information about a particular use.
Questionnaires and third-party services
We use Tally to collect website enquiry and requirements information. Submitting a questionnaire does not create a service agreement or authorise us to begin work. We may also use email, domain, hosting, website infrastructure and payment providers where needed to operate our services. These providers may process information on our behalf or under their own privacy terms, depending on their role.
For managed websites, the customer's own website contact forms may collect enquiries from their visitors. The website customer is generally responsible for deciding how those enquiries are used; we may process them only as necessary to provide the agreed website service and in accordance with applicable contractual arrangements.
Cookies and website technology
Our websites may use essential technologies needed for security and operation. Where optional cookies or similar technologies are used, we will provide relevant information and obtain consent where required. You can review available cookie choices through the consent controls shown on the relevant website.
Sharing and international processing
We do not sell personal information. We share information only when reasonably necessary with service providers, professional advisers, or authorities where legally required. Some providers may process data outside the UK. Where UK data protection law requires safeguards for international transfers, we seek to rely on appropriate protections.
How long we keep information
We keep personal information only for as long as reasonably needed for the purposes described above, including relevant legal, accounting and contractual requirements. Unsuccessful enquiries are reviewed and deleted when no longer needed. You may request deletion, subject to any lawful reasons for continued retention.
Security
We use reasonable organisational and technical measures to protect personal information, including access controls and secure service providers. No internet-based service can be guaranteed completely secure. Please avoid sending passwords or sensitive personal information through ordinary email or public forms.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your personal information, and to data portability. Where processing relies on consent, you can withdraw that consent. To make a request, email michael@michaelprest.com. You can also complain to the UK Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy as our services or legal requirements change. The date at the top indicates the latest version.